LEARN THE WRONG WAY
LEARN THE RIGHT WAY
They start their training by completing the Accredited Certification Scheme (ACS) which is made up of Gas Core Safety (covering gas regulations and procedures), and gas appliances, for example, boilers, water heaters, cookers, and fires.
At the end of this process, they take an exam and apply to be Gas Safe Registered so they can legally go out into the field, repairing customers’ boilers but without confidence in their boiler repair knowledge and customer service skills.
This lack of knowledge and confidence is because ACS does not give a new engineer Gas & Electric Boiler Repair skills, nor does it give an understanding of heating systems and controls.
Now I’m going to explain what a Masterful Engineer is:
A Masterful Engineer undertakes both ACS and Holistic Boiler Repair Learning.
Holistic Boiler Repair Learning includes:
- Boiler Repair Accelerated Training, giving you additional technical skills
- Elite Core Coaching, covering life and people skills
The additional Holistic Boiler Repair Learning can be done during or after ACS.
Once completed, Masterful Engineers apply to be Gas Safe Registered so they can legally go out into the field, repairing customers’ boilers competently and confidently.
With this extra knowledge, expertise and positive mindset, a Masterful Engineer provides a superior service to customers, over and above a standard Gas Safe Engineer.
To find out more about this New Opportunity, watch our New Opportunity Video
Up to now you’d only have one Path after you pass your ACS – to get Gas Safe Registered and start learning the hard way.
But the hard way leads to bad mistakes, frustration and disheartenment.
To gain additional knowledge you drift over to WhatsApp and Facebook Groups, and try to start learning from those. The range of information you get comes from a mixture of engineers, ranging from experienced to newly qualified, and this can be conflicting and confusing, and it’s not a good way to learn.
Without a mentor, you can pick up bad habits and poor people skills. Without the right additional training and support, growing your technical knowledge of gas, electric boilers and systems will take a long time and will be frustrating.
When you’re frustrated you’ll make lots of bad choices, and that will translate into a negative mindset. In turn, you’ll give bad customer service and your earnings will plummet. You’re going to carry this negativity into ALL your interactions, including with friends and family – and you won’t even realise you’re doing it. Most new engineers end up just like this. Lots give up! And with this kind of mindset, I’m not surprised it happens so often.